Windows & Browser Support
In line with industry practice INCO is committed to supporting both current and the previous version of web browsers.
This allows time for users to upgrade at their own pace.
However, from time to time, we are asked about support for browsers and operating systems that are out of date and have, in some cases, not been supported by Microsoft for years.
Whilst we will always try to accommodate such requests, it is important to note that maintaining comparability with old, unsupported and unsecure, software and operating systems can degrade the functional and visual experience for those users running current generation software.
Our current support Matrix (as of Q2 2016) is below:
|Operating System||Microsoft Mainstream Support End||Microsoft Extended Support End||INCO Standard Support|
|Windows XP||14 April 2009||08 April 2014||No|
|Windows Vista SP2||10 April 2012||11 April 2017||No|
|Windows 7||13 January 2015||14 January 2020||No|
|Windows 8 / 8.1||09 January 2018||10 January 2023||Yes|
|Windows 10||13 October 2020||14 October 2025||Yes|
|Operating System||Latest Web Browser||Microsoft Mainstream Support||INCO Standard Support|
|Windows XP||Internet Explorer 8||No||No|
|Windows Vista SP2||Internet Explorer 9||No||No|
|Windows 7||Internet Explorer 11||Browser Only||Browser Only|
|Windows 8 / 8.1||Internet Explorer 11||Yes||Yes|
|Windows 10||Internet Explorer 11 / Edge||Yes||Yes|
As of Q2 2016, Internet Explorer 11 and Edge are formally supported.
Whilst we try to ensure that all websites "work" with the preceding version, e.g. Internet Explorer 10, there is no guarantee that they will offer a similar visual or functional experience.